# How Credits Work

Learn how credits work at Emailable.

Emailable uses a **credit-based system**. Credits are deducted based on the tools and services you use.

## **Credits Never Expire**

In Emailable:

- The credits do not expire.
- Any unused credits remain in your account until they are used.
   - For example, if you purchase 50k credits and verify 40k emails. The remaining 10k credits can be used at any point in the future, at your own leisure. There’s no time limit.
- If you are on a monthly or yearly subscription, we will reload your account with credits every billing cycle, and any unused credits from the previous period will roll over and accumulate.

## **Credit Consumption By Products**

### **Email Verification**

- One Credit = 1 Email Verification
- Bulk / Single / API / Widget verifications - 1 credit per email verification

This applies to:


| Type of Email Verification |
| --- |
| Bulk List Verification |
| Single Email Verification |
| API Verification |
| Real-time Widget Verification |


For example, if you want to verify 10k emails, then you need 10k credits.

Please note that we do not charge credits for the following Email States:

- **Unknown **- The domain associated with the email address is unresponsive, so we cannot verify the validity of the email account.
- **Duplicate** email addresses within the same email list are not counted against your usage.
   - For example, if an email appears as a duplicate within the same uploaded list, it is not counted twice; it will be charged as one credit, and its copy will be removed automatically as part of our free-of-charge deduplication process.

### **Deliverability**


| Deliverability Tool | Credits usage |
| --- | --- |
| Inbox Reports  | 100 credits per report |
| Blacklist Monitor | 5 credits per check |


**Inbox Reports** use 100 credits per report.

- For example, if you want to try 5 inbox reports, you will need 500 credits.

**Blacklist Monitors** use 5 credits per check. 

- Every 12 hours, we check against over 120 real-time blacklists and notify you whenever a new listing occurs.

## **Plans & Subscriptions**

Emailable offers flexible pricing options to match your budget.

You can choose between Pay-As-You-Go (PAYG) credits or a recurring subscription plan, depending on your needs.

### **Pay-As-You-Go (PAYG)**

With Pay-As-You-Go (PAYG), you can purchase credits whenever you need them. There is no recurring billing or commitment required.

Credits purchased under PAYG do not expire and remain in your account until used.

- Minimum credit purchase: 5,000 credits.

You can verify a list of any size, provided you have enough credits available in your account.

Pricing details and cost calculations can be viewed using our [pricing calculator](https://emailable.com/pricing/#credits).

### **Buy Credits from the Dashboard**

You can purchase credits directly from your Emailable dashboard at any time.

1. Log in to your Emailable account.
2. Click [Buy Credits](https://app.emailable.com/checkout/credits) at the top-right of the dashboard.
3. Select the number of credits you would like to purchase.
4. Review the pricing details.
5. Complete the checkout process using your preferred payment method.

![Buy Credits page showing selectable packages (5,000 to 1,000,000 credits). The 5,000 credits option is selected under Pay-As-You-Go pricing](https://cdn.sanity.io/images/6ukvxgr7/production/a253561f2fb6422b159136b3e31c057959cc58c4-1818x972.png)

The purchased credits will be added to your account immediately after the payment is successfully processed.

### **Monthly, Quarterly, and Yearly Subscriptions**

Subscription plans automatically credit you on a recurring basis and will be charged at the selected billing cycle.

By signing up for a credits subscription, you save 15% off the default pay-as-you-go (PAYG) rates. We offer discounts on subscriptions because they are a recurring commitment.

If you are subscribed to a monthly, quarterly, or yearly subscription, we will reload your account with credits every billing cycle, and unused credits from the previous period will roll over.

You can view subscription pricing by toggling the “Monthly” option in the [pricing calculator](https://emailable.com/pricing/#credits).

You may cancel your subscription at any time before the next renewal date.